What measures are taken to prevent theft, such as enhanced customer service and store configuration?

The correct answer focuses on "Preventative Responses," which encompasses proactive strategies designed to avert theft before it occurs. This term is widely used in security practices where various measures are implemented to mitigate the risk of theft, such as improving customer service interactions and optimizing store layouts. By enhancing customer service, employees can actively engage with shoppers, making it harder for potential thieves to act unnoticed.

Additionally, the configuration of the store, including the placement of products and the design of the shopping environment, can help monitor customer behavior more effectively, thereby deterring theft. The approach is comprehensive, addressing not just physical security measures but also the customer experience, which ultimately contributes to a more secure retail environment.

The other options, while they may relate to the overall aim of reducing theft, do not specifically encapsulate the broad range of proactive measures described in the answer. For instance, security protocols might focus more on specific rules and procedures rather than general preventative strategies. Loss prevention strategies might include various techniques, but preventative responses specifically highlight the preemptive aspect. Theft deterrents usually refer to physical security measures rather than encompassing a holistic view of customer interaction and store design.